Section 1 – What Customer Information Do We Use?
When a customer purchases a product from our website, we collect the personal data provided such as name, address, email address, phone number, age, and gender as an essential part of the purchasing process.
When a customer browses our website, we also automatically receive the customer’s computer Internet Protocol (IP) address in order to provide us with information that helps us learn about the customer’s browser and operating system.
Email Marketing (if applicable): With the customer’s permission, we may send emails about the website, new products, and other updates.
Section 2 – Customer Consent
How do you obtain my consent?
When you provide us with your personal information to complete a transaction on the website, verify your credit card, place an order, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we request your personal information for another reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to refuse.
How do I withdraw my consent?
After you subscribe, if you change your mind, you may withdraw your consent by contacting us via email at info@sharlyswitzerland.com or by using the Contact Us page on our website.
Section 3 – Disclosure of Information
We may disclose the customer’s personal information if we are required by law to do so or if the customer violates the Terms of Service.
Section 4 – Online Payment
If you choose a direct payment method to complete your purchase online, Urway stores your credit card data. It is stored in encrypted form according to the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as necessary to complete the purchase. After the purchase is completed, your transaction information is deleted.
All online payment methods adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of major brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our website and service providers.
For more information, please read the Terms and Conditions at www.urway.com or the Privacy Statement there.
Section 5 – Third-Party Services
Al-Daham website uses third-party services to collect and use customer data in order to allow them to perform the services they provide to the customer effectively.
However, some service providers, such as online payment gateways, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions. We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
Please remember that some service providers may be located in or have facilities in a different jurisdiction. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction where that service provider or its facilities are located.
For example, if you are located in the United Arab Emirates and your transaction is processed through a payment gateway located in Saudi Arabia, your personal information used in completing that transaction may be subject to disclosure under Saudi legislation, including GCC regulations.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions.
External Links
When you click on external links on our website, you may leave our site and be directed to other websites. We are not responsible for the privacy practices of other sites and recommend that you read their privacy statements.
Section 6 – Security
To protect your personal information, we take all reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption.
Cookies
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to disable cookies or not.
_session_id – a unique token that allows AL DAHAM website to store information about your visit (referrer, landing page, etc.).
_AK_DAHAM_visit – no data held, persists for 30 minutes from the last visit, used by internal statistics tracking to record the number of visits.
_DAHAM_UNiq – no data held, expires at midnight (for the visitor) the next day, counts the number of visits by a single customer.
Cart – persists for two weeks, stores information about the contents of the shopping cart.
_secure_session_id – unique session token.
storefront_digest – unique token, undefined. If the website has a password, this is used to determine whether the current visitor has access.
Section 7 – Age of Consent
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you are the age of majority in your country or region and have given us your consent to allow any of your minor dependents to use this website.
Section 8 – Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website.
If we make significant changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect and how we use it.
If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact the responsible officer through our Contact Us page.